0861 989 896 support@firstnet.co.za

Our Data Centres

FirstNet has a national presence with data centres in Durban, Cape Town and Johannesburg.

Environment

  • Full data-grade HVAC system with redundancy
  • Temperature maintained at 16°C  (+/-2 degrees)
  • Relative humidity maintained  at 45% humidity (+/-5%)
  • Redundant Fire Protection
  • Fire proofed doors, and solid walls
  • Both smoke and high temperature heat detectors
  • Water and Humidity Sensors
  • Raised Flooring, structured Cabling
  • All cabling vendors are certified
  • All cabling is managed by structured cabling policies

Equipment

  • 85 sqm floor space
  • 19” ventilated racks (600w x 1200d x 42U)
  • All cabinets have unique locks, ensuring that only approved personnel are able to gain access
  • Perforated front and back doors, allows for 86% air flow
  • Managed Cisco Switch Environment
  • 24 hour monitoring
  • High Capacity Redundant UPSs
  • Redundant diesel generators (sized to run full load for min of 48 hrs)
  • Service availability of 99.5% per month

Security

  • Comprehensive perimeter and building security
  • Pre-authorisation required for data centre access
  • Comprehensive audit logs are maintained on all site access
  • Disk access control at all interior and exterior doors
  • Biometric access for internal door leading to racks
  • Digital CCTV surveillance cameras
  • Alarms and early warning messages alert technicians on duty

Environment

  • Multiple cooling zones with independent CRAC units
  • Temperature maintained between 22°C and 30°C
  • Relative humidity maintained between 40% -60%
  • Independent humidity and temperature monitoring in all plenums
  • Hot aisle containment
  • Data centre positive pressure to ensure a dust-free environment
  • Pro-active fire monitoring systems
  • Diesel generators and tanks are physically separate
  • All monitoring and fire protection equipment is fed via an independent power sourceAll cabling vendors are certified
  • All cabling is managed by structured cabling policies

Equipment

  • 19” ventilated racks (600w x 1200d x 42U)
  • All cabinets have unique locks, ensuring that only approved personnel are able to gain access
  • Perforated front and back doors, allows for 86% air flow
  • Resilient diesel backup generators are fuelled to provide 5 days of power boosted by guaranteed diesel delivery should the municipal supply fail
  • Fully online UPSs ensure frequency, voltage and surge stability
  • Power Distribution Unit technology is remotely managed

Security

  • Comprehensive perimeter and building security
  • Pre-authorisation required for data centre access
  • Comprehensive audit logs are maintained on all site access
  • A visitor’s identity is visually confirmed against a picture on a named user list, with additional biometric confirmation through fingerprint imaging
  • Continuous video surveillance of all zones and cabinets
  • Alarms and early warning messages alert technicians on duty
  • All areas have 24×7 intelligent monitoring and video surveillance with integrated motion sensors
  • A unified building monitoring system logs all security and environment data

Environment

  • Multiple cooling zones with independent CRAC units
  • Temperature maintained between 22°C and 30°C
  • Relative humidity maintained between 40% – 60%
  • Independent humidity and temperature monitoring in all plenums
  • Hot aisle containment
  • Data centre positive pressure to ensure a dust-free environment
  • Pro-active fire monitoring systems
  • Diesel generators and tanks are physically separate
  • All monitoring and fire protection equipment is fed via an independent power sourceAll cabling vendors are certified
  • All cabling is managed by structured cabling policies

Equipment

  • 19” ventilated racks (600w x 1200d x 42U)
  • All cabinets have unique locks, ensuring that only approved personnel are able to gain access
  • Perforated front and back doors, allows for 86% air flow
  • Resilient diesel backup generators are fuelled to provide 5 days of power boosted by guaranteed diesel delivery should the municipal supply fail
  • Fully online UPSs ensure frequency, voltage and surge stability
  • Power Distribution Unit technology is remotely managed

Security

  • Comprehensive perimeter and building security
  • Pre-authorisation required for data centre access
  • Comprehensive audit logs are maintained on all site access
  • A visitor’s identity is visually confirmed against a picture on a named user list, with additional biometric confirmation through fingerprint imaging
  • Continuous video surveillance of all zones and cabinets
  • Alarms and early warning messages alert technicians on duty
  • All areas have 24×7 intelligent monitoring and video surveillance with integrated motion sensors
  • A unified building monitoring system logs all security and environment data
Sean van Niekerk

Sean van Niekerk

Technical Manager

sean.vanniekerk@firstnet.co.za

Marc van Heerden

Marc van Heerden

Solutions Consultant

marc.vanheerden@firstnet.co.za

Tracey Swanepoel

Tracey Swanepoel

Operations and Contracts Administrator

tracey.swanepoel@firstnet.co.za

FirstNet Service Desk

Tel: 0861 989 896

Tel (After hours): 083 452 3168

Email: support@firsnet.co.za

FirstNet Accounts

Tel: 0861 989 896

Email: accounts@firstnet.co.za

Email: support@firsnet.co.za