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The FirstNet Enterprise Cloud service has been specially constructed to provide a high performance, resilient, secure and scalable environment for the hosting of Virtual Machine resources. Customers wanting to take advantage of virtualisation and the associated benefits are now able to do so in an affordable and flexible manner.


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Enterprise Cloud

FirstNet’s Enterprise Cloud service has been specially constructed to provide a high performance, secure and scalable environment for the hosting of Virtual Machines within our purpose built data centre facilities.  Customers wanting to take advantage of the benefits of hosted services and virtualisation are now able to do so. Supported by a dedicated team of engineers maintaining an enterprise-server hardware platform coupled with the latest virtualisation technologies, the FirstNet Enterprise Cloud platform has been designed to provide a secure, high performance and fault tolerant environment for a wide range of possible applications.

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Enterprise Cloud refers to a hosting service in which client servers reside upon a hardware infrastructure as Virtual Machines. Options include a range of hardware configurations from entry level to high-performance Virtual Machines, preference of operating system, comprehensive virtual machine monitoring, backups and support are available. Colocation refers to shared or dedicated rack space where customers can lodge their own server hardware in the FirstNet data centre, benefitting from the secure and stable environment. Virtualization allows for easily scalable server infrastructure, creating more affordable efficiency in your application environments. Business Continuity improves because of the flexibility and quick restore processes.

Cloud Hosting and Cloud

How does this help my business?


  • Automated High Availability and Performance Optimisation using V-Motion & DRS

  • Simplified Provisioning and Migrations

  • RAID protected SAN Storage

  • High Scalability with upgrades

  • 24×7 Monitoring and Support

  • Hardware Monitoring

  • Managed System Backup & Recovery


  • Quick Provisioning of Virtual Machines

  • Cost Effective & Upgradeable Solution

  • Wide Range of Peripheral Services

  • Green IT Initiative (with up to 95% power savings)

  • Direct Connectivity to SA’s Largest Online Business Community

  • Support and Monitoring


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Veeam Cloud Connect


When we talk about data protection best practices, we recommend that customers follow the “3-2-1 rule“: 3 copies of any data, on 2 different media, with at least 1 copy in a remote location.
This is an effective strategy to greatly enhance the availability of precious data, but requires at least two sites.


With the FirstNet Cloud Connect service, powered by Veeam, there is no need to own the second site.

As a customer you don’t need to incur capital expenses to build and maintain any additional infrastructure, but instead can quickly and easily consume a service with a “pay as you go” model from FirstNet.

Veeam Cloud Connect

How does this help my business?


  • Powered by Veeam

  • Continuity Environment

  • Modern backup architecture

  • Built-in WAN acceleration

  • Forever incremental backups, and GFS retention policies

  • End-to-end encryption encrypting data in transit

  • 9×5 4Hr Response general support, 24×7 Emergency suppor


  • Quick Provisioning of Virtual Machines

  • Complete visibility and control through Veeam backup console

  • Track cloud repository consumption

  • Easy access to recover data

  • Option to restore on-premise, or

  • Invoking servers in the FirstNet data centre


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Veeam Backup for Microsoft 365

Microsoft provides a wide array of powerful services within O365 – but a comprehensive backup of your Email, SharePoint, Teams and OneDrive data is not included. FirstNet uses Veeam Backup for Microsoft Office 365 to eliminate the risk of losing access and control of your Office 365 data by storing a copy of your data in a second cloud at FirstNet.


Microsoft Office 365 enables your enterprise to work from anywhere anytime without the need to host your own email, files and content management infrastructure. Even though Microsoft hosts the infrastructure this does not replace your responsibility of maintaining a backup of your Microsoft critical Office 365 data. With Microsoft 365 it’s your data. You control it and it’s your responsibility to protect it.

Microsoft Office 365 Backup

Protect your Office 365 data from accidental deletion security threats and retention policy gaps.

Quickly restore individual Office 365 items and files with industry-leading recovery flexibility.

Meet legal and compliance requirements with efficient eDiscovery of Office 365 backup items.

How does this help my business?


  • Backup for Office 365 Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams data.

  • Set the frequency and timing of your backups.

  • Granular recovery and restore.

  • Export options to perform eDiscovery.


  • Meet security and compliance requirements.

  • Efficiently scale and minimize overhead.

  • Manage Hybrid Office 365 environments.


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Cloud Backup Solutions

An agent is installed on each workstation or server you wish to protect. After the initial configuration, automatic backups occur that can be monitored and manage remotely. Bare-metal and Staged backups are available, allowing the creation of onsite backups that are replicated into the FirstNet Cloud backup environment for offsite storage.


Cloud Backup Solutions

“Where are your backups?”


“Are you sure that you will be able to recover data fast and reliably?”

“Does your business have offsite backups?”

These are questions that businesses are having to answer on a more regular basis. FirstNet online backup storage allows you to backup irreplaceable data from your desktops, laptops and servers.


With state of the art software and robust infrastructure, we provide you with an online back-up service that ensures rapid recovery of your business critical data.

How does this help my business?


  • Backup workstations & servers

  • Backup all kinds of data: Files, Microsoft Outlook, Microsoft Exchange, Microsoft SQL, Microsoft SharePoint and MYSQL

  • Military strength encryption

  • Notifications and alerts

  • Intelligent backup of changed data

  • Support for Windows, Linux, Mac OSX & FreeBSD

  • Restores can be done anywhere anytime


  • Minimize data loss, damage & business integrity

  • Move data off-site and to the cloud for disaster recovery

  • Address demanding service-level agreements and business expectations

  • Maximize IT productivity- automate data protection and recovery

  • Online backups are the easiest and surest way to protect your data

  • Users can restore ‘point in time’ versions of files

  • Offsite backups

  • Consumption based billing model


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Cloud Protection


Cloud Protection

Protecting your desktop, laptop and server infrastructure does not require complex configuration tasks, management or costly server infrastructure. Simplify your business, reduce costs and improve security.


FirstNet’s Cloud Protection is a lightweight, easy to use, secure, endpoint protection solution that provides constant, robust, real-time protection for desktops, laptops and servers.


The solution is managed from a simple, intuitive web console, enabling centralized management anytime and from anywhere.

How does this help my business?


  • Easy to deploy Anti-Virus

  • Firewall

  • Anti-malware

  • Anti-spyware

  • Web Monitoring and filtering

  • Microsoft Exchange e-mail scanning

  • Device Control


  • Ensures computers are protected and monitored from anywhere

  • Reduces IT admin overhead by simplifying Endpoint security management

  • Predictable costs

  • No hardware costs for servers

  • Reduce Total Cost of Ownership (TCO)

  • Flexible consumption based billing model

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Cloud OS (WAP)


Cloud OS (WAP)

The benefits of the cloud are clear. You get added flexibility and easy access to additional resources. The converging trends of big data, modern apps, private & public cloud, and bring-your-own-device represent real opportunities for IT to deliver more efficiencies and new value back to their businesses.


To help you do that, the Microsoft Cloud Platform brings together on-premises solutions with a cloud platform to create a hybrid, highly-responsive, and accessible solution. The Microsoft Cloud OS spans your data centre environments, service provider data centres, and Windows public Azure, enabling you to easily and cost-effectively cloud optimize your business.


How does this help my business?


  • Self-service cloud services

  • Agile Usage based pricing

  • Cloud Elasticity & Scalability

  • Workload Mobility

  • Application focused

  • Built on Microsoft Hyper-V

  • Consumption based pay-as-you-so model

  • Data is kept in South Africa


  • Reducing the cost of running data centres

  • Workload Mobility

  • Quick upgrade

  • Unlocking insights from your data – big and small

  • Empowering employees to work across any device

  • Flexibility and scalability through IaaS & SaaS

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FirstNet offers colocation, managed hosting and virtual hosting services from our data centres located in Durban, Johannesburg and Cape Town. We offer you a robust and secure managed data solution that will assist your business in optimising resources and cutting costs.

How does this help my business?


  • Advanced management functionality

  • Remote managed services

  • 24×7 monitoring of network and server availability

  • Provides tape backup facilities and management to keep your data safe and secure


  • Guaranteed reliability and up time

  • Superior power and cooling setups

  • Network redundancy

  • Multiple tiers of security control limit access to only pre-approved technicians

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Qualified Multitant Hoster


How does this help my business?

FirstNet is a Qualified Multitenant Hoster (QMTH) authorised by Microsoft to host your Windows virtual machines via Microsoft Cloud Agreement subscription or Enterprise Agreement/MPSA on dedicated or multitenant hardware. In addition, we are also authorised to host Office 365 ProPlus (including E3 and E5), Project Online Professional, and Visio Pro for Office 365 subscriptions using shared computer activation (SCA) technology. Click here to learn more about the QMTH Program from Microsoft.

Benefits of Windows 10 Virtualisation and Shared Computer Activation for Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365

Windows 10 virtualisation and SCA for Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365 gives you choice and flexibility. Both allow you to take advantage of existing Windows 10 and Office 365 licensing investments when deploying to the cloud.

You are able to make a deployment choice between on-premises or FirstNet’s shared datacenter. FirstNet is an Authorised QMTH Partner, allowing you to deploy Office 365 ProPlus, Project Online Professional, Visio Pro for Office 365, and qualified Windows 10 products to your chosen cloud infrastructure solution.

Which Windows licenses purchased through Microsoft Volume Licensing (VL) programs include virtualisation rights for Qualified Multitenant Hosting?

As of August 1, 2017, the following Windows licenses purchased through Microsoft Volume Licensing currently include virtualisation rights for Qualified Multitenant Hosting:

• Windows 10 Enterprise E3 and E5 per User with SA
• Windows 10 Enterprise E3 and E5 VDA per User

Which Windows subscriptions purchased under the Microsoft Cloud Agreement from FirstNet will include virtualisation rights?

As of September 6, 2017, the following Windows subscriptions include virtualization rights for dedicated as well as multitenant hardware in data centers managed by Authorized QMTH Partners such as FirstNet:

• Windows 10 Enterprise E3 and E5 (with VDI)
• Windows 10 Enterprise E3 VDA
• Microsoft 365 Enterprise (formerly Secure Productive Enterprise or SPE) E3 and E5

Which Office 365 products support SCA?

SCA mode works with Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365. All Office 365 plans that include Office 365 ProPlus, Project Online Professional, or Visio Pro for Office 365 are able to use SCA.

Contact Us

Talk to a FirstNet representative to learn more about Windows 10 Virtualisation and SCA.

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Veeam Cloud Connect

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Veeam Cloud Connect