The Solution Cloud PBX & Unified Communications Solutions In South Africa.
FirstNet delivers three enterprise-grade solutions: Yeastar Cloud PBX (P-Series), Microsoft Teams calling with Operator Connect or Direct Routing, and Zoom Phone & Zoom Contact Centre. Each platform is backed by our carrier-grade voice network and national support.
Why FirstNet For Cloud Voice Cloud PBX, Teams, and Zoom Voice Solutions.
FirstNet delivers these platforms on top of a carrier-grade voice network engineered for uptime, quality, and secure call routing. Organisations benefit from a single provider for voice minutes, SIP connectivity, platform deployment, number porting, and ongoing support.
What Sets FirstNet Apart
Why Choose FirstNet And Yeastar
Yeastar Cloud PBX
(P-Series) Cloud PBX for SMB and Enterprise
Yeastar P-Series Cloud PBX is a full unified communications system that replaces traditional PBX hardware with a secure, cloud-hosted platform. Businesses gain voice, video, messaging, mobility, call centre features, and analytics—all in a single solution.
Why Yeastar Cloud PBX?
Ideal for Companies That Need
Assessment & Design
Call flows, numbering plans, and integration needs.
Deployment
Staged rollout with coexistence options for complex sites.
Adoption
Training and quick-reference guides for admins and users.
Operations
SLAs for availability and support responsiveness.
We've Got You Covered In The Cloud. Choose Us As Your Long Term Partner.
National Enterprise
Consolidated 30+ sites into a single cloud PBX, cutting voice spend by 40%.
Professional Services Firm
Improved client experience with intelligent call routing and
analytics.
Why Choose FirstNet And Zoom Zoom Phone & Zoom Contact Centre — Cloud Telephony for Modern Workforces
Zoom Phone brings enterprise-grade cloud telephony into the Zoom ecosystem, while Zoom Contact Centre provides an omnichannel platform for sales, support, and service operations.
Zoom Phone
Zoom Contact Centre
A digital-first contact centre with voice and omnichannel support.
Core Features:
When Zoom Is the Right Choice
FAQs
What is a cloud PBX?
A cloud PBX is a hosted phone system that provides business calling, collaboration, and unified communications features without on-site hardware.
Is Yeastar P-Series a cloud PBX?
Yes. Yeastar P-Series offers a full cloud PBX solution with UC features, mobile apps, and call centre capabilities.
Can Microsoft Teams be used as a phone system?
Yes. With Operator Connect or Direct Routing, Teams becomes a complete business phone system that supports PSTN calling.
What is the difference between Operator Connect and Direct Routing?
Operator Connect is simpler, cloud-managed, and requires no SBC infrastructure. Direct Routing offers greater control and flexibility for complex environments.
Does Zoom Phone work in South Africa?
Yes. FirstNet provides voice connectivity and deployment services for Zoom Phone and Zoom Contact Centre in South Africa.
Can I migrate from my legacy PBX?
Yes. FirstNet manages number porting, configuration, and phased rollout to minimise disruption.
Book a Cloud PBX assessment and migration plan tailored to your sites and users.
Why Choose FirstNet And Microsoft Microsoft Teams Calling — Operator Connect & Direct Routing in South Africa
Turn Microsoft Teams into a fully functional business phone system with FirstNet’s Operator Connect and Direct Routing services. Employees can make and receive external PSTN calls directly inside Microsoft Teams on any device.
Operator Connect for Microsoft Teams
Operator Connect provides PSTN calling inside Teams with simplified provisioning and no infrastructure to manage.
Direct Routing for Microsoft Teams
Direct Routing offers full control for organisations with complex telephony requirements.
