Knowledge Hub · Security

What does FirstNet's Microsoft 365 security and compliance service include?

Microsoft 365 Security & Compliance · Answered by FirstNet Technology Services

Short answer

FirstNet's Microsoft 365 security and compliance service hardens identities, devices and data across your Microsoft 365 tenant using zero-trust best practices. Controls are tailored to your risk profile and compliance needs, with the goal of practical security that supports productivity rather than hindering it.

In detail

The service covers five layers:

  • Identity security: MFA, conditional access and privileged identity management
  • Device and app control: endpoint hardening and application governance
  • Data protection: data loss prevention, sensitivity labels, encryption and retention
  • Threat protection: phishing defence, safe links and safe attachments
  • Compliance: audit trails, eDiscovery and regulatory reporting

Engagements range from targeted hardening to a full zero-trust programme with policy baselines and continuous monitoring. Delivery follows four stages: an assessment (tenant review, gap analysis and prioritised action plan), implementation through staged rollouts under change control, monitoring dashboards for incidents, drift and user risk signals, and admin and end-user training to sustain the improvements. Alerts and logs can also be forwarded to your SIEM.

Retention in Microsoft 365 is not the same as backup, so FirstNet offers Druva backup for Exchange, OneDrive, SharePoint and Teams as a companion service.

A Microsoft 365 security assessment is the usual first step for prioritising quick wins and long-term guardrails.

Source: FirstNet Microsoft 365 Security & Compliance service page →

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