
Cloudflare WAF and DDoS. Supported locally
Cloudflare protects your websites and APIs from data centres in Johannesburg, Cape Town and Durban. FirstNet engineers in South Africa design, tune and support it, with one Rapid Response desk and a direct line into Cloudflare.
Local Cloudflare support. Run by FirstNet engineers in South Africa
Cloudflare provides the platform. FirstNet designs, deploys and runs it from South Africa, in your time zone, and escalates into Cloudflare as a member of the Cloudflare Partner Network. Onboarding is staged: the WAF runs in detection mode first and cutover stays reversible until enforcement.
- Discovery and phased design aligned with Cloudflare's technical account team
- Account set-up with SSO, MFA, audit logging and role-based access
- Onboard domains, identity provider, or BGP and tunnel topology
- WAF tuning, DDoS hardening and Gateway policy before enforcement
- Logs forwarded to your SIEM or FirstNet monitoring
- Ongoing false-positive triage, attack-event reviews and service reviews
- Single Rapid Response entry point, with escalation into Cloudflare
One global edge, one control plane
Cloudflare runs every service on every point of presence across 300+ cities, including Johannesburg and Cape Town. The same edge filters DDoS, enforces WAF policy, serves cached content and brokers Zero Trust access, so there are no appliances to deploy and no separate scrubbing-centre redirect.
- Local cache and local security inspection for South African users
- One dashboard across security and performance
- Can consolidate separate WAF, DDoS, CDN, web gateway and VPN contracts
- WAF, DDoS and bot protection integrated in one product
Protect public apps and APIs
Web Application Firewall
Managed rulesets, custom rules, OWASP Top 10 coverage, virtual patching and exposed-credential checks for public-facing apps.
DDoS Protection
Always-on network and application-layer (L3/L4 and L7) mitigation across the global edge, with no scrubbing-centre redirect.
Bot Management
Machine-learning bot scoring and challenges against credential stuffing, scraping, inventory hoarding and fake sign-ups.
API Shield
Schema validation, mTLS, JWT validation, sequence analytics and abuse detection for growing API estates.
CDN and Argo Smart Routing
Global caching with local cache hits in Johannesburg and Cape Town, plus real-time path optimisation for dynamic content.
Magic Transit
Always-on L3 DDoS protection for your whole IP range via BGP, ideal for customers running their own ASN on FirstNet IP Transit.
Zero trust and CASB on the same platform
The same Cloudflare account can secure your people too: zero trust access to private apps instead of a VPN, web filtering, CASB and data loss prevention, including AI tools. FirstNet runs it the same way, from the same desk.
Web Application & DDoS Protection (Cloudflare) questions
Straight answers from the FirstNet team.
Read every answer in the Knowledge HubIsn't Cloudflare just a CDN?
It started as a CDN. Today it covers application security, Zero Trust access, network services and edge compute on one platform, and often replaces three or four separate security and delivery contracts.
Will turning on the WAF break our applications?
The WAF is staged in detection mode first and tuned against your real traffic before enforcement. FirstNet documents a rollback path with your application team, and cutover stays reversible until enforcement.
Does Cloudflare inspect our traffic in South Africa?
Cloudflare operates points of presence in Johannesburg and Cape Town, so South African traffic is cached and inspected locally. Specific data residency or POPIA commitments are reviewed against Cloudflare's published data localisation options.
Can we use Cloudflare alongside Zscaler or our existing WAF?
Yes. Many customers run Zscaler for outbound users and Cloudflare for inbound apps. Where you have an existing WAF, we plan a phased migration rather than a rip-and-replace.
Is Cloudflare a SOC or MDR service?
No. Cloudflare is a security platform, not a 24/7 security operations centre. For managed detection and response, FirstNet offers Sophos MDR with FirstNet Incident Response.
Who supports our Cloudflare service?
FirstNet engineers in South Africa. You log every request with one Rapid Response desk, in your time zone, and FirstNet tunes the WAF, reviews attack events and triages false positives. Where the platform itself needs attention, FirstNet escalates into Cloudflare as a member of the Cloudflare Partner Network.
Why buy Cloudflare through FirstNet rather than directly?
You get local engineering in South African business hours, policy hardening, ongoing tuning, SIEM integration and partner-tier escalation into Cloudflare, joined up with FirstNet SD-WAN, DIA, Colocation, Private Cloud and IP Transit on one contract.
What is Cloudflare Magic Transit?
Magic Transit provides always-on DDoS protection for an entire IP range. Cloudflare advertises your IP prefixes from its global network using BGP, filters malicious traffic at the edge and sends clean traffic back to you. It suits organisations with their own ASN or IP space that need DDoS protection beyond what their upstream carrier provides, including customers on FirstNet IP Transit. FirstNet designs the BGP topology and validates failover with your network team.
How does Cloudflare stop bots and protect APIs?
Cloudflare Bot Management uses machine-learning bot scoring, JavaScript challenges and mobile signals to stop automated abuse such as credential stuffing, scraping, inventory hoarding and fake sign-ups. API Shield protects APIs with schema validation, mutual TLS, JWT validation, sequence analytics and abuse detection, covering risks a traditional web application firewall can miss. Both run on the same platform as Cloudflare's WAF and DDoS protection, and FirstNet tunes the policies as part of the managed service.
What happens to our website if Cloudflare has a problem?
Cloudflare publishes its operational status, and FirstNet designs your deployment around your risk tolerance. Depending on the service, that can include documented DNS fallback procedures, BGP failover for Magic Transit, and alternate paths for business-critical applications. Failover is validated with your network team during onboarding. FirstNet does not quote uptime figures outside your contracted terms, so resilience requirements are agreed during design.
What do we need to provide to onboard Cloudflare?
You need control of DNS for the domains being protected, plus proof of domain ownership. For Zero Trust, FirstNet needs your identity provider details (SAML or OIDC endpoint, attribute mapping and MFA set-up) and a catalogue of the applications in scope with their owners. For Magic Transit, FirstNet needs your public IP ranges and ASN. You also name a technical contact for service requests and agree change windows and acceptance criteria before cutover.
From the Knowledge Hub

Where security fits
- Sovereign AI AI that stays home, in every layer.
- Voice Every call, clear.
- Security Threats, contained.
- Cloud Data, protected.
- Connectivity Always connected.
Enriched by Sovereign AI: keep AI POPIA-aligned: prompts, documents and data are processed on South African infrastructure instead of foreign APIs. Explore the AI Factory