Two executives standing in a misty glass-walled data hall

About FirstNet

Infrastructure, elevated since 2006.


Established in 2006 as a wholly-owned subsidiary of the First Technology Group (FTG), FirstNet has grown into one of the largest cloud, connectivity, voice and security providers in South Africa, and now delivers sovereign AI through FirstCoreAI.

We are an affordable, experienced, and innovative technology services provider that delivers the expertise you need to complete projects efficiently and effectively.

2006

Founded, part of the First Technology Group

3

Data centres: Durban, Johannesburg and Cape Town

5

Divisions, one accountable partner

7

Peering exchanges, from NAPAfrica to LINX London

Glass cloud with streams of light, representing cloud infrastructure

Who we are

Five divisions. One South African team.

Our business model is to focus on five divisions where we strive to be experts: connectivity, cloud, security, voice and sovereign AI. We cater for entities across all sectors.

We offer our customers and partners cloud solutions for round-the-clock access to important data and information, premier connectivity capabilities for uninterrupted online operations, modern voice solutions for improved business communication, high-end business security services for holistic data and information protection, and sovereign AI that keeps your prompts and data in South Africa.

We have established data centres throughout South Africa, allowing our core network to operate from Durban, Johannesburg, and Cape Town. This national footprint ensures that our clients receive secure hosted enterprise services, efficient connectivity solutions, reliable voice communication systems and networks, as well as our excellent level of client service regardless of the location of your business.

Why FirstNet

Why businesses choose FirstNet.

Cost Savings

Cost savings via our dynamic budgeting options in the short-term and easily scalable implementation and affordable expansion when your business is ready to grow in the long-term. These cost-effective solutions are how we can deliver you and your business a great return on investment.

Cloud Services

Efficiency via cloud services allows your company’s data to be easily accessed from any location and at any time. This efficiency ensures your business and employees can operate with agility, adaptability and freedom.

Connection Speed

Fast, carrier-agnostic internet and data access in South Africa and into Africa, with low latency and uninterrupted connection. In a time where you have 8 seconds or less to grab and maintain your customer’s attention, a reliable and fast connection could be the difference between landing a new customer or losing one.

Reliable Security & Recovery

Iron-clad security measures and disaster recovery. In the digital age where every business, regardless of its size, is at risk of external threats like hackers seeking out your company’s private information, having this peace of mind is invaluable

Increased Productivity

Employee performance and customer satisfaction via our fast, efficient and unified communication solutions. Efficient communication is the cornerstone of business success, and through our selection of internal and external communication services - your business will be well on its way to operational progress.

At a glance

Part of the First Technology Group

FirstNet Technology Services has delivered connectivity, cloud, security and voice services to South African businesses since 2006, and now sovereign AI through FirstCoreAI as a wholly owned subsidiary of the First Technology Group.

Three data centres

Core network and data centres in Durban, Johannesburg and Cape Town.

Global peering

Our network (AS328366) peers at NAPAfrica, JINX, CINX and DINX, and internationally at LINX London, AMS-IX Amsterdam and DE-CIX Frankfurt.

First on 2Africa

The first client on the 2Africa subsea cable’s Durban–Cape Town segment, a route clear of terrestrial fibre cuts and vandalism.

Large ISPA member

A Large Member of the Internet Service Providers’ Association and signatory to its Code of Conduct.

Customers

Trusted by South African businesses

IdeaFruit logoWastePlan logoSafri Cloud logoDis-Chem logoTrellidor logoInternational Facilities Services (IFS) logoPrincipa logo

Recognition

Recognised by the technology leaders we partner with

Yeastar Hosting Partner 2025

Winner in the Hosting Partner category of Yeastar’s global Yeahs Awards 2025.

Veeam Platinum

Platinum Veeam Cloud & Service Provider for backup and disaster recovery as a service.

Fortinet partner

A Fortinet partner for more than 15 years, and one of the first MSSPs in Africa to offer FortiEDR managed detection and response.

B-BBEE accredited

A fully B-BBEE accredited provider with national infrastructure and carrier-agnostic access.

Brand film

FirstNet. Elevated

One partner for connectivity, cloud, security, voice and sovereign AI.

The FirstNet stack

Five layers. One accountable partner.

Infrastructure isn’t one system. It’s a stack working perfectly together. FirstNet powers the layers businesses depend on, from the fibre in the ground to the AI Factory in our own data centre, so your network, cloud, security and voice are designed, supported and improved as one.

The Sovereign AI Factory sits on top and enriches every layer below it: call intelligence for Voice, POPIA-aligned AI for Security, inference next to your data in Cloud, and a direct path over Connectivity.

  1. 05 Sovereign AIIntelligence · GPU inference, custom AI, content AI and AI adoption, in our South African data centre
  2. 04 VoiceCommunication · Cloud PBX, Microsoft Teams calling, SIP trunks and call recording
  3. 03 SecurityProtection · Hosted firewalls, managed detection & response, email security and SSE
  4. 02 CloudData · Private cloud, backup & disaster recovery, colocation and Microsoft licensing
  5. 01 ConnectivityFoundation · Business internet, SD-WAN & failover, LEO satellite and cloud peering

Bring us a problem.
We’ll show you the stack that solves it.

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