Antivirus alone no longer stops a determined attacker. FirstNet runs endpoint detection and response (EDR) as a fully managed service, so South African organisations get continuous detection and response on their laptops, desktops and servers without building a security operations team of their own.
Why antivirus is no longer enough
Traditional endpoint protection blocks threats it already knows about. Modern attacks often use stolen credentials, legitimate tools and new malware that signature-based antivirus does not recognise. EDR watches how devices behave, so it can spot an attack in progress and give responders what they need to stop it.
What managed EDR covers
- Endpoints monitored around the clock, not only during office hours
- Detection of suspicious behaviour, not only known malware
- Containment of an affected device so an attack cannot spread
- Removal of the threat and recovery of the affected device
- Incident response by FirstNet’s team when an alert is raised
Part of one security service
EDR is one layer of FirstNet’s managed security. It works alongside hosted firewalls, email security and secure access, on one contract, with one support desk and one team accountable for the outcome.
Managed EDR since 2021
FirstNet first added EDR to its portfolio as a managed service in 2021. The platforms have moved on since then; the model has not: FirstNet runs the service, watches the alerts and responds, so your team does not have to.
Explore managed cybersecurity services and all security services.
Background: FirstNet Technology Services broadens its security offering with EDR, ITWeb, 7 October 2021.