The FirstNet Voice team has been recognised by Yeastar as South Africa’s number one hosting partner. The recognition reflects years of work designing, hosting and supporting Yeastar cloud phone systems for South African businesses, from small offices to large enterprises.
Why businesses are moving their phone systems to the cloud
A business phone system has to stay up, scale with the company and be easy to manage. As more organisations move their telephony to the cloud, they look for a provider that can run the platform reliably and support it locally. FirstNet offers Yeastar Cloud PBX in two forms: dedicated systems for organisations that want their own instance, and multi-tenant systems for businesses that want a shared, cost-effective platform. FirstNet brings more than 12 years of experience in the South African telecoms industry to both.
What FirstNet adds to Yeastar Cloud PBX
- Certified Yeastar specialists who design, install and support each system end to end
- A 24x7 managed service, with service level agreements that can be tailored to the business
- High-availability SIP trunking with Zero Downtime Updates, as a Yeastar Bring Your Own Infrastructure (BYOI) provider
- Interconnect agreements with all major South African network operators, for better call quality and routing
- Last-mile connectivity and real-time traffic monitoring, so voice traffic is prioritised even at peak times
The last point is what sets FirstNet apart from providers that only sell the phone system. Because FirstNet can also supply and manage the connection into each office, it can see and prioritise voice traffic from the handset to the network, and it is accountable for the whole path when something goes wrong.
Why Yeastar
Yeastar Cloud PBX is a widely used cloud phone platform. Together with FirstNet’s infrastructure and support, it gives businesses:
- Quick setup and point-and-click configuration through a web interface
- Easy growth: users are added as the business grows, without new hardware
- Support for more than 450 IP phone models, including Yealink and Fanvil, with automatic provisioning
- Secure remote access, so remote and hybrid staff use the same phone system as the office
- A platform built for reliability and security over the long term
What it means for FirstNet customers
Customers get a cloud phone system from a team that Yeastar itself ranks first in South Africa, backed by FirstNet’s own SIP trunks, network interconnects and support desk. One provider designs the system, runs the voice network underneath it and answers the call when help is needed.
Learn more about Cloud PBX and unified communications, business voice minutes and SIP trunks and all voice services.
Source: Yeastar Cloud Solutions are Propelling FirstNet to Impressive Heights, MyBroadband.