Short answer
Compare like for like rather than on monthly cost alone. Check whether each quote includes a written uptime SLA with service credits, a backup link on a different network, a managed and monitored router, 24x7 monitoring, and a defined support and escalation path.
In detail
Lower-cost offers often leave out exactly the things you only notice when something breaks, so ask each provider to set out its inclusions side by side. Useful questions:
- Is the service contended, and is local (on-net) traffic uncontended?
- How many static public IPs are included, and who owns the router?
- What availability target applies, and how are service credits claimed?
- Which support hours apply, and is there after-hours callout for severity 1 faults?
- Is international traffic carried on several undersea cables with automatic rerouting?
- What are the contract term and notice period?
As a reference point, standard FirstNet business fibre is uncapped, uncontended on local on-net traffic, includes a FirstNet-managed router with PRTG monitoring and up to two static public IPs by default, and carries availability targets of up to 99.5% on premium networks and 99% on standard. If you need committed bandwidth, compare Dedicated Internet Access quotes rather than broadband.
Source: FirstNet Connectivity service page →
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