Knowledge Hub · Cloud

Can we move our Microsoft licences to FirstNet from another CSP?

Microsoft Licensing · Answered by FirstNet Technology Services

Short answer

Yes. FirstNet supports partner-of-record transitions from other Cloud Solution Providers and from direct Microsoft purchasing. A tenant readiness review is part of the transition, so any inherited security gaps are documented and prioritised.

In detail

How the move works:

  • Discovery: FirstNet captures your current agreements, licence counts, renewal dates and next workload
  • Tenant readiness review: identity, MFA, conditional access, Defender, Purview and SharePoint permissions are checked
  • CSP transition: your existing tenant moves to FirstNet as partner of record
  • Group-based licensing: licences are assigned by persona group, which prevents drift and simplifies audits

After the move, you receive one consolidated monthly invoice in rand, a right-sizing review every 90 days, and Azure consumption summaries and optimisation reviews if you use Azure. A customer success manager owns the relationship, with quarterly business reviews.

Timing matters under Microsoft's New Commerce Experience, because cancellation rules follow the term you originally selected. FirstNet confirms your term dates and renewal timing up front and plans renewals 90 days ahead. If your current CSP also provides managed services, FirstNet scopes any replacement managed service explicitly rather than assuming it.

Source: FirstNet Microsoft Licensing service page →

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