Short answer
Yes, and starting with a pilot is the recommended approach. A FirstNet Copilot pilot usually involves a defined group of about 50 to 100 users over 6 to 8 weeks, with measurable adoption and value indicators, before you decide whether to scale.
In detail
How a pilot typically runs:
- Confirm licences: pilot users need Microsoft 365 E3, E5, Business Standard or Business Premium as a prerequisite
- Prepare data: clean up Purview labels and SharePoint permissions so Copilot only surfaces what people are allowed to see
- Choose the cohort: a defined group whose daily work in Word, Excel, PowerPoint, Outlook and Teams suits AI assistance
- Support adoption: training and change management so users get value quickly
- Measure and decide: review adoption and value indicators, then scale, adjust or stop
Copilot is a per-user add-on with an annual commitment by default, so a pilot cohort limits commitment while you learn. FirstNet supplies the licences through its Microsoft CSP agreement on one rand invoice, with readiness and adoption support alongside them.
No productivity return is promised up front: the pilot exists to show what Copilot delivers in your organisation. If prerequisites are missing, FirstNet addresses them first, usually through a tenant readiness review.
Source: FirstNet Microsoft Licensing service page →
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