Knowledge Hub · Connectivity

Is FirstNet wireless connectivity reliable enough for business use?

Wireless Connectivity · Answered by FirstNet Technology Services

Short answer

Yes, when the right type of wireless is used for the site. Licensed microwave is carrier-grade and steady. Fixed wireless depends on the coverage and capacity at your address. LTE and 5G are best-effort, and speeds change with how busy the network is. In every case FirstNet can add a backup on a different path.

In detail: Is FirstNet wireless reliable for business use?

How the three FirstNet wireless options compare:

  • Microwave Broadband: a licensed radio link from a high site to your building, one to one or one to many. It is built for fixed sites and is more steady than mobile data. It needs a line-of-sight survey first.
  • Fixed wireless (FWA or Fixed 5G): a packaged service for a fixed site, shared with other users. It usually aims for up to about 99% uptime, with faults fixed by the next business day.
  • LTE and 5G: mobile data on the strongest network at your site, from any carrier. It is best-effort, with no fixed uptime SLA.

Good groundwork also makes wireless reliable. We check every option at your exact address before we install, because trees, buildings, hills and roof access all matter. We only use ICASA-licensed operators on approved spectrum, with ICASA-approved routers and antennas. We never use unlicensed Wi-Fi links.

Wireless has one more strength. It does not run in the same trench as fibre, so it makes a strong backup when fibre is your main line.

Source: FirstNet Wireless Connectivity service page →

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