Knowledge Hub · Connectivity

What do we need to provide at our site for a FirstNet connectivity installation?

Nationwide Last-Mile Connectivity · Answered by FirstNet Technology Services

Short answer

You provide power, mast space, ducting and similar facilities at the installation point, and obtain third-party approvals such as landlord, body corporate or municipal consent. You also give site access during agreed install windows and supply RICA documentation for SIM-based services.

In detail

The full site-readiness list:

  • Power, mast space and ducting at the installation point
  • Landlord, body corporate or municipal consent for installation
  • Site access during agreed install windows
  • Notice of safety requirements such as PPE, inductions or restricted hours
  • RICA documentation for SIM-based services
  • Ownership of your LAN and firewall configuration, unless separately scoped

Approvals are often the longest part of a fibre lead time. FirstNet coordinates landlord, wayleave and municipal approvals with the carrier, and the installation clock starts once they are in place. Microwave and fixed wireless sites also get a site survey, because line of sight, rooftop access and mounting positions affect delivery.

After installation, FirstNet sends a Service Handover Form within two business days, and you have two business days to test before the link moves to the NOC for monitoring.

Source: FirstNet Nationwide Last-Mile Connectivity service page →

Didn’t answer your question?

Call