Short answer
Yes. FirstCoreAI, FirstNet's AI business unit, provides practical, role-based training, so people learn to use AI on their own work, safely and consistently. It is part of the AI Adoption & Enablement service and aims to make teams productive with AI, not merely licensed.
In detail
How the training fits in:
- It is role-based and built around real, day-to-day tasks.
- It sits alongside AI governance, where usage policies, data-handling rules and guardrails tell staff what is safe to share.
- In FirstCoreAI's adoption path, training is in place before wider rollout, after a pilot group has used AI on real work with clear success measures.
- As AI scales across teams, usage and outcomes keep being measured.
When the assistants people train on run on the Sovereign AI Factory in FirstNet's South African data centre, the prompts and documents they use stay in the country.
Training can be combined with executive and management briefings, or with EngineAI integrations into Microsoft 365 and line-of-business systems. A 30-minute scoping call with FirstCoreAI identifies the first use cases and plans a pilot.