Short answer
Yes. FirstNet Pulse, FirstNet's official WhatsApp, answers questions about its services and sends quotes you can discuss in the chat.
In detail: Quotes and answers on WhatsApp: FirstNet Pulse
What you can do on FirstNet Pulse:
- Ask about any FirstNet service: connectivity, cloud, security, voice or sovereign AI
- Request a quote and receive it on WhatsApp
- Ask questions about a quote you already have, in the same chat
- Reach a person at FirstNet when the answer needs one
Signing up and support run through other channels. When you are ready to go ahead with a quote, FirstNet's team takes the order forward with you directly. Existing customers log faults and support requests in Client Zone, by email to support@firstnet.co.za or on 0861 989 896, which is staffed 24 hours a day, 7 days a week.
To start, open the FirstNet Pulse page on FirstNet's website and choose Chat on WhatsApp.