Short answer
Firewall as a service is a managed firewall service: instead of buying and running the firewall platform yourself, FirstNet provides, configures and supports it for you. FirstNet handles firewall policy, updates, monitoring, change management and incident response within the agreed scope.
In detail
FirstNet offers FWaaS on two platforms, on site or hosted:
- Fortinet On Prem FWaaS: a dedicated FortiGate at your site, for local control, customisation or dedicated HA
- Fortinet Hosted VDOM Lite or Enterprise: a hosted firewall on FirstNet's FortiGate platform
- Sophos On-Premise FWaaS: a dedicated Sophos Firewall XGS appliance at your site, managed through Sophos Central
- Sophos Shared Firewall: a dedicated Sophos Firewall Virtual instance per customer on FirstNet's platform
Sophos options come with Standard or Xstream Protection. Support is available in 8x5 or 24x7 options through Rapid Response, under your contracted SLA.
You remain responsible for your internal LAN, endpoints and applications unless separately agreed. Onsite hands-and-feet support, full network redesigns, security audits and penetration testing are outside the standard service.
FirstNet sizes the firewall on your real inspected traffic during a short discovery session.
Source: FirstNet Hosted Firewall & Network Security service page →
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