Short answer
Yes. FirstNet holds ICASA ECNS and ECS licences, so it is a licensed South African voice operator that can hold and terminate South African geographic numbers directly, rather than reselling another operator's licence.
In detail
What the licence means in practice:
- Every voice service FirstNet sells, from Managed Cloud PBX and SIP trunks to Microsoft Teams calling and Zoom Phone, runs on FirstNet's own ICASA-licensed voice network.
- Calls reach Telkom, Vodacom, MTN, Cell C and other licensees through FirstNet's interconnect agreements.
- New numbers can be issued from FirstNet's own number allocations, and existing numbers can be ported in or out.
- Porting follows South Africa's number portability regulations and runs on a Letter of Authority you sign.
- Trunks, voice plans and porting are supported by a 24x7 South African-based team.
Why it matters: only ECNS and ECS licensees can hold and terminate South African geographic numbers, so a provider without these licences is reselling under someone else's. For regulated buyers and public-sector procurement, FirstNet can provide confirmation of its ECNS and ECS licences on request.
Source: FirstNet Voice service page →
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