Knowledge Hub · Connectivity

Which fibre network operators does FirstNet use for business fibre?

Fibre Connectivity · Answered by FirstNet Technology Services

Short answer

FirstNet is carrier-agnostic and works with the major ICASA-licensed fibre network operators, such as Vumatel, Frogfoot, Openserve and MetroFibre. It procures Layer 2 access circuits from these operators and runs its own internet service over them, giving you end-to-end IP connectivity from the FirstNet core network to your site.

In detail: Business fibre network operators used by FirstNet

In practice the fibre operator provides the physical line to your building, and FirstNet provides everything above it: the internet service, routing, the managed router, monitoring and support. That model has several benefits:

  • Feasibility is checked across every operator that may serve your address, not just one.
  • A primary and a backup link can be placed on different networks for genuine diversity.
  • Traffic runs on FirstNet's own network, which peers directly at NAPAfrica, JINX, CINX and DINX.
  • FirstNet coordinates the operator when there is a fault, so you have one point of contact.

FirstNet procures last-mile access only from ICASA-licensed operators. Which operator serves a particular site depends on coverage at that address, and is confirmed during feasibility.

Source: FirstNet Fibre Connectivity service page →

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