Knowledge Hub · Security

What are managed cybersecurity services?

What are managed cybersecurity services, and how does FirstNet deliver them?

Security · Answered by FirstNet Technology Services

Short answer

Managed cybersecurity means a provider sets up, watches and runs your security tools for you, all the time. Your team does not have to buy and run each tool itself. FirstNet does this across your network, cloud, users and devices, to cut your risk and help you recover fast.

In detail: What are managed cybersecurity services?

We plan security as part of your wider IT, next to your cloud, connectivity and phones. We run each platform for you as a service. We do not just sell licences. Most clients use a few layers together:

  • Firewall as a Service on Fortinet or Sophos, at your site or hosted by FirstNet
  • Mimecast for email coming in, and SendMarc for DMARC on email going out
  • Sophos to protect laptops and servers, with Sophos MDR watching 24/7
  • Cloudflare Zero Trust for safe access, and Cloudflare for your public apps

Sophos MDR watches for threats day and night. When it raises an alert, FirstNet's Incident Response team works with you to stop the threat, fix the damage and recover. You have one contract and one support desk, Rapid Response. FirstNet deals with each vendor for you.

A FirstNet security specialist can help you choose the layer to start with.

Source: FirstNet Security service page →

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