Knowledge Hub · Voice

Can resellers and service providers buy bulk voice minutes from FirstNet?

Business Voice Minutes · Answered by FirstNet Technology Services

Short answer

Yes. Resellers, MSPs and IT service providers can buy bulk voice minutes from FirstNet and build them into their own services, using white-label or API-based integration on FirstNet's carrier network.

In detail

What resellers get:

  • Wholesale-grade minutes to build or expand their own SIP trunking, hosted PBX or UCaaS offering.
  • A trunk partner for clients whose PBX layer the reseller owns and manages.
  • API access to provision minutes, track usage and automate processes.
  • Live dashboards and analytics on consumption, rate classes, call patterns and cost forecasts.
  • Fraud controls, including anomaly detection, destination blocking and spending controls, to protect margins.

Commercially, resellers typically use committed monthly bundles, with pricing based on traffic volume, destination mix and routing requirements. Specialised international routes are available for global termination.

Calls terminate over FirstNet's ICASA-licensed network, with direct interconnects to Telkom, Vodacom, MTN, Cell C and other licensees, and multiple upstream interconnects for resilience and best-path routing. The platform scales from five users to five thousand without architectural changes. A FirstNet voice specialist can prepare a rate card based on your expected traffic profile.

Source: FirstNet Business Voice Minutes service page →

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