Short answer
Yes. Clarity supports chargeback models with flexible tagging and reporting, so telecom spend can be allocated by department, cost centre, project, site or extension and recharged fairly to business units.
In detail
How chargeback is set up:
- You agree your cost-centre model with FirstNet at the start.
- Call data flows in from your PBX CDR feed and, for Teams, the Microsoft Graph API.
- Dashboards are built and chargeback rules calibrated with a pilot team or department.
- Reporting is tuned over 2 to 4 weeks after data starts flowing.
- Supervisors and finance are trained, then the service is rolled out fully.
The same chargeback model applies wherever a call is made, across FirstNet Hosted PBX, legacy PBXs and Microsoft Teams, which keeps recharges consistent during a PBX-to-Teams migration. Scheduled reports keep budget holders informed, and threshold alerts and exception reports help prevent bill shock before month-end.
The result is a chargeback process that finance can audit. If you also want mobile voice and data costs in the same allocation, the adjacent Clarity for Mobile module covers them, and Clarity for IoT gives visibility of the costs assigned to sensors and trackers.
Source: FirstNet Telephone Management & Cost Control service page →
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