Short answer
Yes. Clarity uses thresholds and anomaly detection to highlight unusual usage quickly, with threshold alerts and exception reports designed to prevent bill shock across your PBX and Microsoft Teams calling.
In detail
What the alerts and reports help you catch:
- Spend that crosses a threshold you set, by department, cost centre, site or extension.
- Out-of-policy usage, such as calls that break your telecom rules.
- Mis-billed extensions and under-used services or lines.
- Unusual trends in call activity, through trend visibility across PBX and Teams.
Alerts and dashboards keep stakeholders informed, and scheduled reports go to the people who need them. Policy enforcement rules help reduce misuse and risky behaviour, and role-based access keeps that governance auditable.
Customers commonly find recoverable spend this way, although FirstNet does not promise a fixed saving; the first month's report quantifies it for your estate. Where Clarity for Mobile is added, the same bill-shock controls extend to mobile voice and data.
Clarity works alongside the network-level fraud controls on FirstNet voice services, such as automated anomaly detection, destination blocking and spending controls, so unusual traffic is caught both in the network and in your reporting.
Source: FirstNet Telephone Management & Cost Control service page →
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