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Cloudflare WAF and DDoS protection, supported locally by FirstNet

Cloudflare WAF, DDoS, bot and API protection from Johannesburg, Cape Town and Durban, designed, tuned and supported by FirstNet engineers in South Africa.

In this article · 3 sections

Customers keep asking us the same two questions about Cloudflare: will it protect our websites and APIs, and who do we call when something looks wrong? The answer to the second matters as much as the first. FirstNet designs, runs and supports Cloudflare for South African businesses, from South Africa.

What it protects

  • Web Application Firewall: managed rulesets, custom rules, OWASP Top 10 coverage and virtual patching for public apps
  • DDoS protection: always-on network and application-layer mitigation, with no scrubbing-centre redirect
  • Bot Management: stops credential stuffing, scraping and fake sign-ups
  • API Shield: schema validation, mTLS and abuse detection for your APIs
  • Magic Transit: DDoS protection for a whole IP range, for organisations with their own ASN

Traffic is filtered and cached in Cloudflare data centres in Johannesburg, Cape Town and Durban, close to your users.

Supported locally

  • FirstNet engineers in South Africa, in your time zone, with one Rapid Response desk
  • Staged onboarding: the WAF runs in detection mode first and is tuned against your real traffic before enforcement
  • Ongoing tuning, false-positive triage and attack-event reviews
  • Logs forwarded to your SIEM or FirstNet monitoring
  • Escalation into Cloudflare as a member of the Cloudflare Partner Network

One platform for apps and people

The same Cloudflare account can also secure your workforce with zero trust access, web filtering, CASB and data loss prevention. See secure access with Cloudflare.

Read more on the Cloudflare WAF and DDoS page, or download the Cloudflare one-pager (PDF).

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