Knowledge Hub · Connectivity

Can FirstNet supply the underlying internet links for SD-WAN as well?

SD-WAN · Answered by FirstNet Technology Services

Short answer

Yes. FirstNet supplies broadband, Dedicated Internet Access (DIA), LTE/5G, licensed microwave and LEO satellite underlays, so the circuits and the SD-WAN overlay sit under one accountable SLA.

In detail

SD-WAN is an overlay, so it performs best on well-designed links. FirstNet provides carrier-agnostic underlays, typically two diverse links per site:

  • Broadband and DIA: business fibre or dedicated internet as the primary underlay
  • LTE/5G and microwave: wireless underlays that add path diversity alongside fibre
  • LEO satellite: an independent path for remote or highly critical sites
  • Hybrid MPLS: MPLS and internet links side by side for a phased migration

Supplying both layers closes a common gap: when the overlay and the circuits come from different providers, a performance problem can bounce between them. With FirstNet, one team owns the outcome, from underlay feasibility and link quality at each site through to in-life management.

Because FirstNet's reach spans every major fibre and mobile network operator in South Africa, the two links at a site can sit on different carriers and media. Each underlay is validated during feasibility before the design is approved.

Source: FirstNet SD-WAN service page →

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