Short answer
The FirstNet Durban data centre is certified to ISO/IEC 27001 and ISO 9001. Teraco certifications are scoped per campus, so FirstNet confirms the evidence for the specific Teraco site you choose before committing to it.
In detail: Certifications for FirstNet colocation sites
What to expect for each site:
- FirstNet Durban: ISO/IEC 27001 for information security management and ISO 9001 for quality management
- Teraco sites: certifications and attestations vary by campus; customers often ask about ISO standards, PCI DSS and ISAE or SOC-style assurance reports, which FirstNet confirms for the proposed site
- FirstNet as a provider: ISO 27001 and ISO 9001 certified management systems, ICASA licensing for ECS and ECNS, and B-BBEE Level 1 status
When you need evidence, tell FirstNet which certificate you need, for which scope, and whether it must name the site address. Some assurance reports are only shared under a non-disclosure process.
A facility certificate does not cover your own workload. PCI DSS, for example, is workload-specific, so FirstNet can help you map which controls remain your responsibility. All FirstNet colocation sites are in South Africa, which supports POPIA-aligned data residency.