Knowledge Hub · Connectivity

Can FirstNet connect business sites outside South Africa?

National Footprint & Global Reach · Answered by FirstNet Technology Services

Short answer

Yes, case by case. Cross-border circuits need partner arrangements and separate licensing, so FirstNet scopes each one before quoting.

In detail

What to expect:

  • Scoping: FirstNet confirms the locations, services and performance requirements for each country.
  • Partners and licensing: the right in-country partner and licensing arrangements are identified.
  • Quote: pricing and timelines follow once the scope is confirmed.
  • Delivery and support: sites are brought into FirstNet's unified support model, with NOC monitoring and clear escalation.

Some routes beyond South Africa already exist. FirstNet's LEO satellite service on Eutelsat OneWeb is available in South Africa and across Africa. For multinational traffic, FirstNet maintains multi-peer transit at hubs including London, New York, Frankfurt and Singapore. FirstNet has also unified connectivity for a manufacturer across Africa, Europe and APAC with predictable performance.

Raise cross-border sites early in a project so they can be scoped alongside the rest of the rollout. Within South Africa, sites are covered by one contract, one SLA and one team.

Source: FirstNet National Footprint & Global Reach service page →

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