Short answer
Responsibility is split. FirstNet supports the transit backbone and ports, while routing policy, traffic engineering, ASN and IP space compliance remain the customer's responsibility.
In detail
This clear support boundary reflects how IP Transit works: you control routing policy and traffic engineering, and FirstNet provides uncontended, capacity-based transit. In practice:
- FirstNet: the SLA and support cover the FirstNet transit domain, backbone and ports.
- You: routing policy, including the routes you announce and accept, plus traffic engineering decisions.
- You: your ASN and the compliance of the IP address space you announce.
- Onboarding: FirstNet validates your ASN and routing capability, provisions the port, sets up the BGP session and tests end to end before handover.
On FirstNet's side, the backbone is watched by a 24/7 NOC with telemetry, alerts and real-time dashboards, and incidents follow ITIL-aligned incident, problem and change management.
If you would rather not carry routing responsibility, Dedicated Internet Access is the managed alternative, where FirstNet runs the routing and you receive static public IP addressing.
Source: FirstNet Carrier-Grade ISP Infrastructure service page →
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